Terms and conditions

1. General information and identification of the provider

These Terms and Conditions govern the access, registration, contracting and use of the QRzen.io platform, accessible mainly through the qrzen.io domain, its subdomains, applications, interfaces, API and other related services.

The service is provided by:

In these Terms, references to “QRzen”, “we”, “us” or “our” shall be understood as made to MEDIASWEET S.L..

2. Acceptance of the Terms

By accessing QRzen.io, creating an account, starting a trial, subscribing to a plan, using the API or using any feature of the Service, the user declares that they have read and understood these Terms and agrees to be bound by them.

If the person uses QRzen.io on behalf of a company, organization or third party, they declare that they have sufficient authority to accept these Terms on its behalf. In that case, references to the “user” or the “customer” will also include that entity.

Anyone who does not accept these Terms must refrain from using the Service.

Contracting may require the separate acceptance of the Privacy Policy, the Cookie Policy, the Refund Policy, the conditions of the selected plan and any particular conditions shown during the purchase process.

3. Definitions

For the purposes of these Terms:

• Account: profile created to access and use QRzen.io.
• Customer: natural or legal person who creates an Account, starts a trial or subscribes to a Plan.
• Customer Content: information, texts, images, videos, files, links, designs, trademarks, domains, databases and other materials entered or used by the Customer.
• Static QR code: code that directly incorporates the information or destination and which, by its nature, may not require a redirect managed by QRzen.io.
• Dynamic QR code: code whose operation, destination, content, measurement or redirect depends fully or partially on QRzen.io's infrastructure.
• Billing Period: monthly, quarterly, annual or other duration period associated with the Plan.
• Plan: free, trial or paid modality offered by QRzen.io.
• Service: set of pages, tools, applications, API and features provided under the QRzen.io brand.
• End User: person who scans a QR code, accesses a page created through QRzen.io or interacts with content published by a Customer.

4. Description of the Service

QRzen.io allows, among other functions:

• Create static and dynamic QR codes.
• Customize the design of QR codes.
• Create landing pages and associated content.
• Modify the destination or content of certain dynamic codes.
• Store and publish files.
• Obtain scan and interaction statistics.
• Organize codes, folders, campaigns and projects.
• Use custom domains or subdomains.
• Manage teams, users, permissions and collaborators.
• Use integrations, API and third-party tools.
• Create codes intended for URLs, files, images, videos, menus, forms, social networks, applications, contact details, Wi-Fi, events, messages, locations or other compatible uses.

The available features, usage limits and characteristics of each modality will depend on the contracted Plan and the current configuration of the Service.

5. Evolution and modification of the Service

QRzen.io continuously develops the platform. We may add, modify, replace, limit or withdraw features when reasonably necessary for technical, operational, commercial, legal, security or product improvement reasons.

We do not guarantee that a specific feature will remain available indefinitely or that all features are included in all Plans.

When a modification substantially and negatively affects a main feature of a current paid Plan, we will try to communicate it with reasonable notice when circumstances allow.

Modifications necessary to fix vulnerabilities, prevent abuse, comply with the law or protect the infrastructure may be applied immediately.

6. Age and capacity requirements

QRzen.io is not specifically directed at minors under 18.

To create an Account or subscribe to a Plan, the user must:

1. 1. Be at least 18 years old or the minimum age required to contract validly in their jurisdiction.
2. 2. Have sufficient legal capacity.
3. 3. Not be prohibited from using the Service by an applicable rule, resolution or sanction.

Minors may only use QRzen.io under the supervision and responsibility of their parent or legal guardian and when such use is lawful in their jurisdiction. Minors must not subscribe to Plans or provide payment details on their own.

We may request reasonable information to verify the user's age, identity, representation or capacity.

7. Account creation and security

The Customer agrees to provide accurate, up-to-date and complete information and to keep it updated.

The Customer is responsible for:

• Safeguarding their credentials.
• Using secure passwords.
• Restricting access to devices and sessions.
• Properly managing their team's permissions.
• Informing us without delay of unauthorized access or security incidents.
• All activities carried out from their Account, unless directly attributable to QRzen.io.

Sharing an individual Account among multiple people is not allowed when the Plan does not authorize it. Team accounts must use the available invitation and permission mechanisms.

We may apply additional authentication, session limits, verifications or antifraud measures.

8. Third-party authentication

QRzen.io may allow registration or login through external authentication providers.

The use of these systems is also subject to the conditions and policies of the relevant provider. QRzen.io does not control the availability, security or continuity of those services.

The Customer is responsible for maintaining access to the external account used to authenticate. Loss of access to the external provider does not require QRzen.io to recover the Account if we cannot reasonably verify the identity and ownership of the requester.

9. Free trial

QRzen.io may offer a seven-day free trial or for the period indicated in the applicable offer.

Unless expressly stated otherwise:

• No payment method will be required to start the trial.
• The trial will not automatically convert into a paid subscription.
• No automatic charge will be made when the trial ends.
• To continue using paid features, the Customer must voluntarily subscribe to a Plan.
• Certain limitations may apply during the trial.
• Each person, company, device or entity may be limited to a single trial.

QRzen.io may reject, suspend or cancel duplicate, fraudulent, automated trials or those used to circumvent commercial limits.

The mere fact of creating codes during the trial does not guarantee that they will continue working after it ends.

10. End of the trial

When the trial ends without the Customer subscribing to a compatible Plan, QRzen.io may suspend, deactivate, limit or prevent the resolution of dynamic QR codes associated with the Account.

When an End User scans a suspended code, QRzen.io may show an informative page indicating that the code is inactive, blocked or pending reactivation. That page may include instructions directed at the code owner to subscribe to or reactivate a Plan.

QRzen.io may also limit access to statistics, files, pages, domains, API and other paid features.

Static QR codes that directly incorporate their destination may continue working without a subscription, provided their operation does not depend on a page, file, domain, redirect or infrastructure managed by QRzen.io.

The Customer must check whether a code is static or dynamic before printing, publishing or distributing it.

11. Paid Plans

QRzen.io may offer monthly, quarterly, annual or other Billing Period Plans.

The applicable characteristics, limits, currency, taxes and price will be those shown during contracting.

Annual Plans and other fixed-term Plans may be charged in full in advance.

Prices may vary depending on:

• Country or region.
• Currency.
• Taxes.
• Included features.
• Number of codes, scans, files, domains, users or projects.
• Promotions or commercial agreements.
• Contracting channel.

Unless expressly stated, prices do not include legally applicable taxes.

12. Automatic renewal

Paid Plans may renew automatically for successive Billing Periods equivalent to the contracted one, unless the Customer cancels the renewal before the corresponding date.

Before confirming the purchase, QRzen.io will show the periodicity, the applicable price or how to determine it and the existence of automatic renewal.

By subscribing to a Plan with automatic renewal, the Customer authorizes QRzen.io and its payment providers to charge the corresponding amounts on each renewal date until a valid cancellation occurs.

QRzen.io may send reminders before certain renewals, promotions or expirations, without assuming a general obligation to do so, except where an applicable rule requires notification.

It is the Customer's responsibility to know the renewal date and cancel in time when they do not wish to continue.

13. Price changes

QRzen.io may modify its prices for future periods.

Modifications will not retroactively affect periods already paid.

Where applicable, we will inform the Customer before the new price applies to a renewal. If the Customer does not accept the new price, they may cancel the renewal before it takes effect.

Continuing the subscription after the new price takes effect will constitute its acceptance, without prejudice to the consumer's mandatory rights.

Promotions, discounts and special prices may have a limited duration and will not necessarily apply to renewals.

14. Billing and payments

Payments may be processed through authorized external providers. QRzen.io may replace or add providers without needing to modify these Terms.

The Customer authorizes the processing of the information necessary to:

• Process payments.
• Validate the payment method.
• Prevent fraud.
• Manage renewals.
• Issue invoices.
• Handle refunds and disputes.
• Comply with tax and accounting obligations.

QRzen.io does not need to store the full card details. These may be processed directly by the payment provider.

The Customer must provide correct billing details and be authorized to use the indicated payment method.

We assume no responsibility for fees, currency conversions, blocks, holds or charges applied directly by banks, issuers or payment providers.

15. Failed payments and grace period

When a renewal fails, QRzen.io or the payment provider may make new charge attempts.

During those retries, QRzen.io may temporarily keep the Service active if the Account already had an immediately preceding paid Plan.

The existence and duration of a grace period are not guaranteed. We may reduce it, extend it or not offer it depending on the Plan, payment history, provider or technical circumstances.

If the payment is not completed, we may suspend the Plan and dynamic codes at the end of the previously paid period or the applied grace period.

The Customer will remain responsible for amounts validly accrued before the suspension.

16. Subscription cancellation

The Customer may cancel the automatic renewal from their Account through the enabled procedure.

Cancellation:

• Prevents, under normal conditions, future renewals.
• Does not immediately end the already paid period.
• Allows using the Plan until the end of the current Billing Period, except in the event of breach or exceptional circumstance.
• Does not automatically generate a refund.
• Does not automatically delete the Account or the Customer Content.

The Customer must complete all cancellation steps and verify that the Account shows the subscription as cancelled or non-renewable.

Deleting the application, closing the browser, ceasing to use QRzen.io, removing permissions from an integration or blocking a payment method is not equivalent to cancelling the subscription.

17. Consequences of expiration or cancellation

At the end of the paid period, QRzen.io may:

• Suspend dynamic QR codes.
• Interrupt redirects.
• Show an inactive or blocked code page.
• Limit access to statistics.
• Disable custom domains.
• Restrict hosted files or pages.
• Suspend API access.
• Downgrade the Account to a lower Plan.
• Apply the limits of the free Plan, if one exists.

Codes may work again if the Customer subscribes to or reactivates a compatible Plan, provided the projects and data are still available and there is no technical, legal or security impediment.

We do not guarantee that content remains stored indefinitely after expiration, suspension or cancellation.

18. Static QR codes

Static QR codes directly contain information or destinations that, under normal conditions, do not need a redirect managed by QRzen.io.

Once a static code is created and downloaded:

• Its content normally cannot be modified without generating another code.
• QRzen.io does not control the site, phone, email, Wi-Fi network, text or other embedded destination.
• The Customer is responsible for checking its content and operation.
• QRzen.io does not guarantee that applications, operating systems or devices interpret the code in the same way.
• The code may keep working after cancelling the Plan if it does not depend on any QRzen.io resource.

If the static code directs to a URL, file or resource controlled by the Customer or a third party, its availability will depend on that destination.

19. Dynamic QR codes

Dynamic QR codes may use an intermediate URL, identifier, page or infrastructure managed by QRzen.io.

Their operation may depend on:

• An active Account.
• A compatible Plan.
• Compliance with usage limits.
• Platform availability.
• Domain configuration.
• The lawfulness and security of the content.
• Payment of the corresponding amounts.

The Customer understands that dynamic codes may stop redirecting when the trial or Plan ends, when a payment is pending, when a limit is exceeded, when a suspension occurs or when the Service is interrupted.

Before printing or mass-distributing a dynamic code, the Customer must test it and assess the risks of depending on a hosted service.

20. Page shown on suspended codes

When a dynamic code is suspended or inactive, QRzen.io may show an informative page.

This page may indicate, among other messages:

• That the code is not available.
• That the associated Plan has expired.
• That the owner must reactivate their subscription.
• That the content has been suspended for security or breach reasons.
• That the destination cannot be shown.

The message is directed at the owner or administrator of the code. QRzen.io does not guarantee that the End User can access the original destination while the suspension lasts.

21. Custom domains

Certain Plans may allow the use of custom domains or subdomains.

The Customer is responsible for:

• Being the owner or authorized user of the domain.
• Maintaining registration and renewal.
• Correctly configuring DNS and certificates.
• Not infringing trademarks or third-party rights.
• Keeping the domain free of malware, fraud or unlawful uses.
• Complying with the communicated technical requirements.

QRzen.io is not responsible for interruptions caused by registrars, DNS, certificates, incorrect configurations, ownership disputes or domain expiration.

We may remove a domain from the platform if it presents technical, legal, reputational or security risks.

22. Files and storage

The Customer may have the ability to upload images, documents, videos, audio or other files.

They must not use QRzen.io as their sole storage or backup system.

The Customer will keep independent copies of all important material. QRzen.io does not guarantee the recovery of deleted, damaged, expired or incident-affected files.

We may set limits on:

• Size.
• Format.
• Bandwidth.
• Downloads.
• Duration.
• Total storage.
• Processing.
• Number of files.

We may block or delete files that infringe these Terms, generate risks or exceed the applicable limits.

23. API and integrations

API access may be subject to technical limits, documentation, keys, fees and additional conditions.

The Customer must not:

• Publicly share their keys.
• Circumvent limits.
• Make abusive queries.
• Interfere with availability.
• Use the API to substantially replicate QRzen.io.
• Resell access without authorization.
• Introduce malware or harmful automations.

QRzen.io may modify versions, endpoints, limits and authentication methods. When reasonable, we will try to communicate incompatible changes in advance.

External integrations depend on their respective providers. QRzen.io does not guarantee their continuity.

24. Team accounts

The owner or administrator of a team Account may invite users and assign permissions.

The organization that administers the Account will be responsible for:

• Determining who can access.
• Revoking access where appropriate.
• Supervising usage.
• Obtaining authorizations from its members.
• Managing shared data and projects.
• Informing users about supervision of the Account.

Administrators may access, modify, transfer or delete Account content according to the available permissions.

The employment, commercial or internal relationships between the Customer and its users are outside QRzen.io's responsibility.

25. Ownership of Customer Content

The Customer retains the rights they hold over their Content.

The Customer grants QRzen.io a worldwide, non-exclusive, limited license, sublicensable to our technical providers and valid for the time necessary to host, copy, process, technically transform, transmit, display and distribute the Content for the purpose of providing, protecting, maintaining and improving the Service.

This license does not transfer ownership of the Content to QRzen.io.

The Customer declares that they have the rights and authorizations necessary to use and publish the Content through QRzen.io.

26. Processing of data included by the Customer

When the Customer collects, enters or manages personal data of third parties through QRzen.io, they will be responsible for determining the purpose and legitimacy of that processing, unless the law provides otherwise.

The Customer must:

• Provide the necessary privacy notices.
• Obtain consents where required.
• Respect rights requests.
• Apply appropriate retention periods.
• Not collect excessive data.
• Not use QRzen.io for unlawful processing.
• Adopt appropriate security measures.
• Inform QRzen.io of incidents that may affect the Service.

QRzen.io will process that data to provide, maintain, protect and support the Service, in accordance with the Privacy Policy and applicable law.

The availability of technical tools does not mean that QRzen.io has validated the legality of the Customer's campaign, form, page or database.

27. Scan data and statistics

QRzen.io may record information related to the operation and scanning of dynamic codes, such as:

• Date and time.
• IP address.
• Approximate country, region or city.
• Browser.
• Operating system.
• Device type.
• Language.
• Reference or source.
• Code scanned.
• Subsequent interactions.
• Technical security data.

Statistics may be approximate, incomplete, duplicated or affected by VPNs, proxies, bots, blockers, cache, privacy settings and other factors.

We do not guarantee that the metrics are accurate or suitable as the sole source for financial, advertising, legal or operational decisions.

The Customer is responsible for informing End Users when they use these statistics for their own purposes.

28. Permitted uses

The Customer may use QRzen.io for lawful personal or commercial purposes within the limits of their Plan.

Commercial use does not imply authorization to:

• Resell QRzen.io as their own service without an agreement.
• Hide QRzen.io's identity to commit fraud.
• Share a license beyond its limits.
• Offer mass access to third parties.
• Circumvent controls or restrictions.

29. Prohibited uses

It is prohibited to use QRzen.io to create, host, distribute, redirect or facilitate:

1. 1. Malware, ransomware, viruses, spyware or harmful code.
2. 2. Phishing, identity theft or credential theft.
3. 3. Fraud, scams or misleading promotions.
4. 4. Illegal content or content that encourages unlawful activities.
5. 5. Exploitation, abuse or sexualization of minors.
6. 6. Content that infringes intellectual property, privacy, image or trade secrets.
7. 7. Credible threats, serious harassment or incitement to violence.
8. 8. Products, services or substances prohibited by applicable law.
9. 9. Unauthorized access to systems, networks or accounts.
10. 10. Unlawful collection of personal data.
11. 11. Spam or unsolicited communications.
12. 12. Evasion of sanctions, export controls or legal restrictions.
13. 13. Content intended to deceive about the identity, origin or destination of a code.
14. 14. Automations that degrade the Service.
15. 15. Scans, requests or artificial traffic intended to alter statistics or circumvent limits.

The list is not exhaustive. We may act against other uses that generate equivalent risks.

30. Moderation, investigation and protective measures

QRzen.io may use automated systems, third-party signals and human review to detect fraud, malware, phishing, abuse or breaches.

When there are reasonable grounds, we may:

• Block a code.
• Deactivate a destination.
• Restrict downloads.
• Suspend an Account.
• Request additional information.
• Temporarily hold a feature.
• Preserve records.
• Cooperate with providers, authorities or rights holders.
• Delete content.
• Terminate the contractual relationship.

We may act without prior notice when delay could increase harm, enable fraud, compromise security or breach a legal obligation.

31. :app intellectual property

QRzen.io, its software, design, code, interfaces, documentation, trademarks, logos, databases, templates and other proprietary elements are protected by intellectual and industrial property rights.

The Customer receives a limited, revocable, non-exclusive, non-sublicensable and non-transferable right to use the Service in accordance with these Terms.

Unless expressly authorized, it is not permitted to:

• Copy or distribute substantial parts of the Service.
• Reverse engineer, except where the law mandatorily allows it.
• Extract data en masse.
• Remove proprietary notices.
• Use QRzen.io trademarks in a way that suggests sponsorship.
• Create derivative services that substantially reproduce the platform.

32. Feedback and suggestions

The Customer may send suggestions, ideas or comments.

QRzen.io may use them freely to develop or improve its products, without any obligation of compensation, attribution or confidentiality, unless expressly agreed otherwise.

This clause does not transfer ownership of the Customer Content or of information identified as confidential in a separate agreement.

33. Ownership and use of generated codes

The Customer may use and distribute the generated codes in accordance with these Terms.

QRzen.io does not claim rights over the information or design provided by the Customer. However, the components, templates, fonts, icons or resources provided by QRzen.io or third parties may be subject to specific licenses.

The expression “QR Code” and certain related technologies or trademarks may belong to their respective owners. The use of QRzen.io does not imply affiliation with or sponsorship by those owners.

34. Third-party sites, services and content

QRzen.io may link to, integrate or interact with external services.

We do not control their conditions, security, content or availability.

The Customer uses those services at their own risk and must review their policies.

QRzen.io is not liable for:

• Changes in external APIs.
• Suspension of third-party accounts.
• Loss of data in external services.
• The content of a code's destination.
• Purchases or relationships between the Customer and third parties.
• Errors arising from external configurations.

35. Availability and maintenance

QRzen.io is provided on an as-available basis.

We do not guarantee uninterrupted operation, absence of errors or availability on all locations, devices or browsers.

The Service may be affected by:

• Maintenance.
• Updates.
• Attacks.
• Provider failures.
• Saturation.
• Internet.
• DNS.
• Force majeure.
• Orders from authorities.
• Problems with the Customer's device or configuration.

We may carry out scheduled or urgent maintenance. When possible, we will try to reduce its impact.

There is no service level agreement unless expressly signed separately.

36. Backups and export

QRzen.io may perform internal backups, but these do not constitute an archiving service nor guarantee the recovery of specific items.

The Customer must:

• Download copies of important codes.
• Keep the original files.
• Export the necessary statistics.
• Keep records of critical configurations.
• Not rely exclusively on QRzen.io.

The availability of exports will depend on the Plan and the supported technical format.

37. Suspension

We may fully or partially suspend an Account when there is:

• Breach of these Terms.
• Risk of fraud or security.
• Failed payment or debt.
• Excessive or harmful use.
• Legal order.
• Reasonable claim of rights.
• False information.
• Threat to other users.
• Urgent need to protect the platform.

When reasonable, we will inform the Customer and offer the possibility of correcting the breach. We will not be obliged to do so in serious or urgent cases.

Suspension does not exempt the Customer from paying amounts already accrued.

38. Termination by :app

QRzen.io may terminate the contractual relationship:

• For serious breach.
• For breach not corrected after a reasonable notice.
• For fraud or illegal activity.
• For non-payment.
• For serious security risk.
• For legal requirement.
• If the Service ceases to be offered.

When we terminate, without cause attributable to the Customer, a Plan paid before the end of its period, we may provide access until expiration, reasonable migration or a proportional refund, depending on the circumstances and applicable law.

39. Account deletion

The Customer may request the deletion of their Account through the available options or by writing to help@qrzen.io.

Deletion may be irreversible and cause the loss of:

• Dynamic codes.
• Statistics.
• Files.
• Pages.
• Domains.
• Integrations.
• Users.
• Configurations.

Certain data may be retained when necessary to comply with legal, tax, accounting, antifraud, contractual or claim-defense obligations.

Cancelling a subscription and deleting the Account are different operations.

40. Retention after inactivity

QRzen.io may temporarily retain projects and data after expiration, cancellation or inactivity to allow a possible reactivation.

This retention is not guaranteed nor of indefinite duration.

We may delete or anonymize information when:

• It is no longer necessary.
• A reasonable period has elapsed.
• There are storage restrictions.
• The Customer requests it and it is legally possible.
• It is necessary for security or compliance.

The Customer must not interpret the possibility of reactivating a project as a guarantee of permanent retention.

41. Refunds

Refunds will be governed by the current Refund Policy and by the applicable mandatory rules.

The Customer may request a full refund of any charge within 14 calendar days of its date, without having to give a reason, except in cases of proven fraud or abuse.

After that period, requests will be assessed individually in accordance with the Refund Policy.

Legal rights that cannot be contractually excluded will not be limited.

42. Consumer right of withdrawal

Consumers may have a legal right of withdrawal depending on their country and the type of service contracted.

When the Customer requests that the Service start immediately, it may be necessary to obtain their express consent and acknowledgment of the applicable legal consequences.

If the consumer validly exercises a right of withdrawal after having requested the start of provision, the legal rules on services already provided, usage made or loss of the right may apply, as appropriate.

Nothing in these Terms is intended to exclude mandatory consumer rights.

43. Customer warranties

The Customer warrants that:

• They can accept these Terms.
• The information provided is correct.
• The Content is lawful.
• They have the necessary rights.
• They will not use QRzen.io to harm third parties.
• They will comply with privacy, advertising, intellectual property and consumer rules.
• They will obtain the necessary consents.
• They will review codes before distributing them.
• They will keep copies of important material.

44. No advice

QRzen.io provides technological tools.

We do not offer legal, tax, medical, financial, advertising, accessibility or regulatory compliance advice.

Templates, configurations or examples do not guarantee that a campaign or code complies with the laws applicable to the Customer.

The Customer must obtain professional advice when necessary.

45. Disclaimer of warranties

To the maximum extent permitted by law, QRzen.io is provided “as is” and “as available”.

We do not guarantee that:

• The Service satisfies all needs.
• Codes are compatible with all readers.
• Statistics are accurate.
• Third-party destinations remain available.
• There are no interruptions.
• All errors are corrected.
• The Service is free of threats beyond our control.
• A code maintains the same appearance or behavior on all devices.
• A commercial, advertising or financial result is achieved.

This clause does not limit legal warranties that cannot be excluded.

46. Limitation of liability

To the maximum extent permitted by law, QRzen.io will not be liable for indirect, incidental, special, punitive or consequential damages, nor for loss of profits, revenue, opportunities, reputation, data, campaigns, print runs, materials or business.

QRzen.io will also not be liable for:

• Content or actions of the Customer.
• External destinations.
• Codes printed before being checked.
• Loss of access due to cancellation or non-payment.
• Provider failures.
• Unlawful use by third parties.
• Inaccurate statistics.
• Reasonable security blocks.
• Loss of files without an independent copy.

Unless the law provides otherwise, QRzen.io's total accumulated liability arising from an event or set of related events will be limited to the amount actually paid by the Customer to QRzen.io during the twelve months prior to the event that gave rise to the claim.

The limitation will not apply where legally inadmissible, including liability for willful misconduct, fraud or any case that cannot be limited.

47. Indemnification

Where legally admissible and the Customer acts within the scope of a business or professional activity, they will hold QRzen.io harmless against third-party claims arising from:

• Their Content.
• Their unlawful use of the Service.
• The infringement of rights.
• The breach of privacy.
• Their campaigns or communications.
• The destination of their codes.
• Their breach of these Terms.

This obligation will include reasonable defense costs and expenses, provided that QRzen.io informs the Customer and allows reasonable participation in the defense.

This clause will not apply to consumers where incompatible with applicable law.

48. Force majeure

Neither party will be liable for delays or breaches caused by events beyond their reasonable control, including natural disasters, wars, riots, epidemics, general Internet failures, mass attacks, power outages, government decisions, sanctions, labor disputes or systemic provider failures.

This clause does not release from payment obligations already due.

49. Communications

QRzen.io may send operational and contractual communications to the email associated with the Account or through notices within the platform.

The Customer must keep their email updated.

Operational communications may include:

• Security.
• Payments.
• Service changes.
• Incidents.
• Renewals.
• Suspensions.
• Legal changes.
• Support.

Commercial communications will be managed in accordance with the Privacy Policy and may be cancelled through the enabled mechanisms.

50. Changes to the Terms

We may modify these Terms to reflect:

• Legal changes.
• New features.
• Security measures.
• Commercial changes.
• Reorganizations.
• Clarifications.

We will publish the updated version and indicate the revision date.

When the changes are substantial, we will try to provide reasonable notice before they take effect, unless they must be applied immediately for legal or security reasons.

If the Customer does not accept a substantial change, they may stop using the Service and cancel future renewals.

51. Assignment

The Customer may not assign the contract without prior authorization from QRzen.io, except where a mandatory rule allows otherwise.

QRzen.io may assign it in connection with a merger, acquisition, reorganization, sale of assets or transfer of the Service, provided that the Customer's rights are respected.

52. Partial invalidity

If a provision is invalid or unenforceable, it will be interpreted or replaced to the minimum extent necessary to approximate its legitimate purpose.

The rest of the Terms will remain in force.

53. No waiver

The failure to exercise a right does not constitute a waiver.

Any waiver must be express.

54. Entire agreement

These Terms, the incorporated policies and the specific contracting conditions constitute the agreement applicable to the use of QRzen.io.

In the event of contradiction:

1. 1. The particular conditions expressly accepted for the Plan will prevail.
2. 2. Then, these Terms.
3. 3. Then, the general policies, unless a mandatory rule provides otherwise.

55. Applicable law

These Terms will be governed by the laws of Andora, without prejudice to the applicable mandatory rules.

If the Customer is a consumer, this choice will not deprive them of the protection granted by the mandatory provisions of their country of habitual residence.

56. Jurisdiction

Unless a mandatory rule establishes another venue, any dispute will be submitted to the competent courts of Andora.

Consumers may bring their claims before the courts that are competent in accordance with the applicable consumer protection legislation.

Before initiating legal action, the parties will try to resolve the dispute in good faith through written contact.

57. Contact

For queries about these Terms: help@qrzen.io